How Delivery Services Are Reshaping Commercial Real Estate

As delivery services continue to shape how consumers access goods—from groceries and pharmaceuticals to high-end furniture and cannabis products—real estate markets are adapting in kind. Whether through the rise of last-mile logistics centers or the conversion of commercial storefronts into micro-distribution hubs, delivery operations of all sizes are having a tangible effect on how and where properties are developed, valued, and utilized.

Delivery-based businesses depend heavily on location, access, and functionality, which makes real estate a foundational part of their operation. Large-scale delivery services such as Amazon, FedEx, and UPS require massive fulfillment or sortation centers—often occupying hundreds of thousands of square feet. These facilities are typically located near major highways, ports, and dense urban areas to enable same-day or next-day delivery. According to CBRE’s 2024 U.S. Industrial & Logistics Real Estate Outlook, demand for these industrial properties surged in markets like South Florida, Inland Empire, and Dallas due to e-commerce growth.

Smaller delivery services—such as local meal prep companies, cannabis dispensaries, or mobile florists—require real estate optimized for rapid turnover, localized distribution, and customer access. These might include Class B warehouse spaces, ground-floor retail units, or zoned mixed-use properties with onsite parking and commercial kitchen facilities. Some companies even operate from multi-use flex spaces, combining light industrial and office functions under one roof to minimize overhead.

The rise of micro-fulfillment centers and dark stores (retail locations closed to the public, used exclusively for delivery fulfillment) is also altering the traditional commercial landscape. Retail spaces once occupied by brick-and-mortar stores are being converted to backend delivery hubs, especially in high-density urban cores. This repurposing has led to a premium on real estate that is zoned for both commercial and logistical use, particularly when supported by local infrastructure for delivery routes, parking, and storage.

But does the presence of delivery-based operations enhance surrounding property values? The answer varies based on scale, type, and location. Large-scale logistics centers can bring jobs and tax revenue, which may support nearby commercial real estate growth. However, they can also bring increased traffic and noise, which might suppress nearby residential values if not properly mitigated. On the other hand, small-scale delivery hubs or hybrid retail-distribution spaces often support neighborhood vitality by fulfilling consumer needs and improving convenience—contributing to higher foot traffic, better infrastructure investment, and ultimately, elevated property values.

Zoning regulations also play a significant role in determining what types of real estate can accommodate delivery operations. Light industrial zones may be ideal for short-haul delivery fleets or warehousing, while commercial corridors may support last-mile fulfillment. Municipalities that proactively adjust zoning to support delivery logistics—like allowing conditional use permits for cannabis delivery or refrigerated food warehousing—can unlock new value in underutilized areas.

As the demand for speed, convenience, and accessibility grows, delivery services will remain tightly interwoven with real estate strategy. Investors, city planners, and operators alike must evaluate the impact of logistics on land use, neighborhood dynamics, and long-term property valuation.